The Paradox of Automation: Why More Automation Requires Better Human Skills

Sun, 02 Feb 2025 00:00:00 +0000

In 2009, Air France Flight 447 was cruising at 35,000 feet over the Atlantic Ocean.

The Airbus A330 was one of the most automated aircraft ever built. The pilots barely needed to fly it-automation handled almost everything.

Then the airspeed sensors iced over. The autopilot disengaged. Control handed to the pilots.

And in the next four minutes, three highly trained pilots flew a perfectly functional aircraft into the ocean, killing all 228 people aboard.

Skills on Rafiul Alam