Groupthink: How Smart Teams Make Dumb Decisions
We were going to launch the feature on Tuesday. Everyone on the team knew it wasn’t ready. The code was buggy. The UX was confusing. We hadn’t tested the edge cases. One of our engineers literally said in standup, “I’m not sure this is going to work well,” but immediately followed it with, “but I guess everyone else thinks it’s fine.” The PM wanted to hit the deadline. The CEO was excited about the demo. The team had momentum. So we all nodded along. ...